Skrill (Moneybookers) Review

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Latest Reviews

“Stay away from this website and the trick they. ”

Written on: 22/11/2020 by raJohnson256 (1 review written)

Stay away from this website and the trick they perform. Their fees are astronomical. Staff id poorly trained and just “talking heads”. Customer service is not sufficient and resolve nothing. Any money received impossible to withdraw due “to the internal audit”. Read their terms and conditions before you supply any of your details: they are free to do whatever they want with your money. Would not recommend to even my enemies to use this site. … Read Full Review


Written on: 28/03/2020 by Nylat4 (1 review written)


“No dispute center”

Written on: 19/01/2020 by helio_man (1 review written)

Short review: A merchant using Skrill to process payments has not delivered the services (unmetered servers) that they advertise. I am now disputing two transactions with Skrill and have not yet received a reply. I don’t like how you can’t contact them for disputes if you don’t have an account. I opened one to file the dispute. It is too early to say if they will do anything about it, but if they ignore the request i will file a law suit here, in Bulgaria, since they are subject to Bulgarian… Read Full Review

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“Well i guess i’m one of the several 1000’s of people. ”

Written on: 07/12/2020 by Ayana415 (1 review written)

Well i guess i’m one of the several 1000’s of people doing these reviews to inform people that is an absolute scamming bussines. Ive lost over 2000 euro in 2 months time and no response whatsoever. So be smart and avoid this shitcompany because it will cost u biggtime. Customer Service is total doggshit and nothing happens. Use this and see youre account being restricted, funds dissapear with no reason given! That’s Skrill in a nutshell. Enjoy … Read Full Review

“3 month – good, after – a really bad”

Written on: 20/11/2020 by AlexanderZolotov (1 review written)

I have used skrill account 3 month, and after verification i can’t withdraw my money with error “The withdrawal from your account has failed” – i’m trying 4 day, help desk didn’t give me any feedback. I have never seen so bad service !… Read Full Review


Written on: 05/11/2020 by vlBain227 (1 review written)

I have been using Moneybookers and now Skrill for the past 5 years. I have not issue with them. online payment was fine, Uploading funds was fine. I don not gamble or anything else .All funds i put in skrill are my own transfer of funds to pay for stuffs. Currently i withdraw funds from Skrill and over 1 year ” 1 YEAR 8 MONTH” am still fighting over the money. They gave me a code known as ARN number to take to my bank. The number is know where to be found.My bank ask me to inform them to… Read Full Review

“Skrill doesn’t help, where’s my money?”

Written on: 24/10/2020 by Whittakerrl314 (1 review written)

I already withdraw many times and sucess before.. but suddenly my bank reject rejects how it’s okay before then fail now.. Until now i haven’t got my money.. The money gone.. i call skrill many times. to ask.. but they don’t give any explanation.. I withdraw at sept 30, 2020 today oktober 22, 2020 now Still no news.. help id #01844904… Read Full Review

“Robbery and fraud ”

Written on: 07/10/2020 by falcon63x (1 review written)

over 2,000 euros Skrill is blocked on my account – for no reason – without warning – without explanation – just block all functions: payment and withdrawal of money – skrill ignore all my calls for help – hundreds of e-mails never did not respond on email and phone calls – simply appropriated my money and robbed me like highwaymen – I can not believe that they are allowed to do criminal acts in England country that presents itself as a great state of law – how is it possible that no one in… Read Full Review

“They are frauds”

Written on: 26/09/2020 by bhThornton276 (1 review written)

I think my money is gone :( I wish i had read these reviews before registering in Skrill. But if its a fraudulent company why is it still operating. The local legal department/ law must take action these people who started these fraudulent activities & return the money of all the freelancers/ companies. Why is this site even featuring as a withdrawal method across all the sites. This is insane. I want my money. Its not for free, we worked for it. What the heck. … Read Full Review

“Skrill Launches Hidden Charges of $30 — be careful”

Written on: 12/08/2020 by zeekay (1 review written)

Hi Freelancer! Currently skrill deducted $30 from each of my 5 transactions. They implemented hidden charges. I tried to contact them but no reply. Hidden charges by Skrill are unacceptable. This is totally illegal and against law. They are not giving any clearance about my stolen, misplaced or hidden charges deduction money. BE CAREFULL … Read Full Review

“I have to spend 2.95 Euro for verification (They say. ”

Written on: 13/07/2020 by Kale232 (1 review written)

I have to spend 2.95 Euro for verification (They say its free).Then no answer for my emails at all.Have to spend more money to call customer service because 2.95 Euro verification wasn’t enough as they “experience technical problems”. Then withdrawal took over 2 weeks.Nightmare.Stay away. … Read Full Review

Debjanid’s Comment

Written on: 26/09/2020

How did you withdraw. I am facing problems .. Its been 3 months my money is held by these people for no reason

“Biggest mistake of my life!”

Written on: 20/06/2020 by KonnerMoran427 (1 review written)

The company is all about keeping your money. Before making or thinking about creating an account, please keep in mind this company will take your money! The transaction system is bugged, and they refuse to acknowledge that. Any problem you will face, they already have an excuse and will make you solve it yourself. Avoid this company by any means peccary… Read Full Review


Written on: 18/05/2020 by DelilahGrace451 (1 review written)

I would highly recommend everyone not to trust this site, took my money by bank transfer, I deposited their accounts had now become two weeks without replies to just ignore . my friend deposited a large amount before by bank wire After his request for a lawyer and after this suffering has to retrieve the money about 3 months Damn !!… Read Full Review

“Skrill cannot be trusted”

Written on: 29/04/2020 by Leblanc16 (1 review written)

Since Moneybookers changed into Skrill the company has steadily gone downhill. They don’t care about their customers. Support requests are regularly ignored. Withdrawals take inordinately long or are not processed at all. Exchange rates for international withdrawals are too high. Customer data is shared with online casinos and other semi criminal organisations resulting in massive spam. I’ve been waiting for my withdrawal for almost two weeks now and nothing is happening. DONT TRUST SKRILL. … Read Full Review

Krzysztofkawulak’s Comment

Written on: 02/05/2020

I think you may be right. I think I was victim some time ago – I have just ignored this because it was small amount.

“they’ll keep your money”

Written on: 12/04/2020 by fonz_ie (1 review written)

Moneybookers used to be a decent company, but the change to Skrill was more then just a different name, they’ve changed the purpose of the company as well, now it’s “let’s keep the money”, they will think of something new every day to delay giving you your money, you can receive payments in your account, you can put money in your account, but you can’t retrieve money from your account, nor can you pay anything with your account, it takes ages for them to reply if they reply at all, it took me… Read Full Review

“Skrill going bust?”

Written on: 09/04/2020 by LeilaniSnow (1 review written)

Skrill has stolen £1,000 of my money. I made a transfer from my bank account to Skrill account in Dec-13 but it has not been showing as funds in the Skrill account. No response to my emails and calls. I can only assume that the company is now going into liquidation and I shall have a very long wait to see if I get anything back at all. This is a very serious development in the financial services industry and I can only hope the Directors of Skrill are found and prosecuted for illegal trading… Read Full Review

Skrill (Moneybookers) Review

Having an account, you have the opportunity to do the following:

  • deposit and withdraw funds with various methods such as credit card, bank wire, etc…
  • receive and withdraw money,
  • make payments,
  • use Skrill MasterCard for online and in-store shopping,
  • see all your transactions and charges online under the “History” section

Fees and Limits

Opening a Skrill account is always free of charge. You should log in or make a transaction at least once every twelve months, as failing to do so will lead to a service fee of 3 euros deduction.

Following services are free of charge;

  • Making online payments via Skrill e-wallet to merchants who accept Skrill as a payment method
  • Receiving cash into your account through bank transfer.
  • Using the Swift international payment method

Customers Support

The Contact Us option of Skrill covers telephone numbers for the UK, Germany, Spain, Italy, Poland, France, Russia, USA, and an international number. Their business hours are typically Monday to Sunday from 9 AM to 6 PM GMT.

The lost cards line or stolen cards line number is +44 (20) 3308 2530. You can also find other contact options included on their website.

Skrill Card

Skrill provides two different kinds of MasterCard for a Skrill Account. You can take advantage of the Skrill Virtual MasterCard or the basic plastic Skrill MasterCard. Through Skrill Card, you can access to all your funds and spend the balance on your account.

The Skrill Prepaid MasterCard

It might be utilized as well to make online payments and to pay for purchases from any stores and shops, which accept MasterCard. The card also enables you to make withdrawals from any ATMs across the planet. You need to make sure that the ATM accepts MasterCard though. This can be observed with a MasterCard logo on the ATM.

Account holders can apply for Skrill card straight from the company’s website. The cost is €10 and the card will be delivered to your address. The process will typically take between ten to twenty days or less to come.

All users of Skrill have access to their Skrill 1-Tap Service. This is particularly helpful for super quick payments and perfect for online betting. 1-Tap Service enables users to make transactions through their mobile phones with a simple click.

You can easily access your funds by using the Skrill MasterCard without worrying about sending the funds to your bank account. Your Skrill card balance is the same as in your Skrill digital wallet. Opposed to other e-Wallet providers today, the fees for Skrill MasterCard are low. VIPs don’t pay still MasterCard usage and order fees.

When you withdraw from an ATM using your Skrill MasterCard, you will be charged 1.75% fee. However, if you withdraw or make a purchase in a currency other than your Skrill wallet currency, you will be charged an extra currency exchange fee of 3.99% on the top of 1.75%.

Therefore, it is advisable to withdraw money and make purchases in the same currency with your Skrill wallet’s. For example, if your Skrill digital wallet’s and Skrill Card’s currency is US dollars, I recommend you to find a ATM that dispenses US dollars.

You can order and activate your prepaid card after logging into your Skrill account under the “Skrill Card” section. The card is accessible in four different currencies (GBP, PLN, EUR, and USD)

The Skrill Virtual MasterCard

There is no withdrawal fee since you can’t use a virtual card to withdraw money from ATMs. However, the currency exchange fee applies to virtual card as well. If you make an online purchase in a currency other than your wallet’s currency, you will be charged a 3.99% currency conversion fee.

The major advantage of using this card is that you can decide how long you wish the card to be active. This feature will offer you an added level of security and prevent possible fraud compared to the standard plastic Skrill MasterCard.

Since September 2020, the platform doesn’t provide MasterCard for people of NON-SEPA regions any longer, and these rules apply to their Skrill Virtual MasterCard

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